Privacy Policy

At Shorelines Casino Kawartha Downs, we are committed to protecting the privacy and security of our visitors' personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or participate in on-site activities.

Collection of Personal Data

We may collect various types of personal data from you, including:

• Contact details (name, email address, phone number)
• Account login credentials
• Information provided during registration or membership sign-up processes
• Browsing behavior and preferences

This information is collected through online forms, cookies, analytics tools, and other technology. We may also collect data directly from our customers in person at the casino.

Use of Personal Data

We use personal data for a range of purposes, including:

• Website management and maintenance
• Providing on-site services and amenities
• Managing membership programs and loyalty rewards
• Improving customer experience and service quality

We do not sell or trade your personal data to third parties. We may share aggregated and anonymized data with partners and suppliers.

Sharing Personal Data

We only share your personal data under the following conditions:

• Where you have explicitly consented to such sharing
• When required by law, regulations, or court order
• To protect our rights, property, or interests

Security Measures

We employ industry-standard security measures to protect your personal data from unauthorized access, use, disclosure, or other forms of processing.

These include:

• Data encryption during transmission and storage
• Secure servers hosted in designated facilities
• Regular software updates and patch management
• Access controls for employees with authorized roles

Cookies Policy

Our website uses cookies to track visitor behavior and preferences. Cookies are small text files stored on your device by web browsers. They do not collect personally identifiable information.

We use the following types of cookies:

• Analytical cookies (e.g., Google Analytics) to analyze user engagement
• Functional cookies for improved user experience

You may choose to decline or manage cookie storage using browser settings.

Your Rights

According to regulatory standards, you have the right to access and correct your personal data stored by us. You also have the option to request erasure of certain data under specific circumstances (e.g., where the data is no longer required for original purpose).

To exercise these rights or with questions about this Privacy Policy, please contact our Data Protection Officer.

Changes and Updates

We reserve the right to update and revise this Privacy Policy at any time. Changes will be published on this webpage.

By continuing to visit and use our website or engaging in on-site activities, you acknowledge that you have read, understood, and accepted the terms outlined in this Privacy Policy.